Health Check Policy
Before your puppy is sent to your home, he or she must have gone anundergone an extensive veterinary health check and breeders have followed our vaccination and deworming protocols in an effort to ensure your puppy arrives healthy and happy.
Year 1 Health Guarantee – If, within one year of purchase, your puppy is found to have a congenital or hereditary condition which adversely affects your puppy’s health, we will provide you with a replacement puppy of equivalent value.
Years 2 Health Guarantee – If, after the first year, but before the 2 Year of your purchase, your puppy is found to have a congenital or hereditary condition which adversely affects your puppy’s health, we will offer you a credit of 50% of your purchase price towards the purchase of another puppy from us.
All puppies Adopted come with a health guarantee. Within 10 days of adopting your new puppy, you must take him/her to a licensed veterinarian for an examination. If the veterinarian determines, within 10 days of Adoption, that your dog is clinically ill or has died from an injury sustained or illness likely to have been contracted on or before the date of adoption and delivery, you have the following options:
- – Return the dog for a complete refund.
- – Return the dog for a replacement dog of equal value.
- – Retain the dog and receive reimbursement for reasonable veterinary fees, not exceeding the adoption price.
These options do not apply where an owner, who has provided a health certificate issued by a veterinarian, discloses in writing at the time of sale the health problem for which the adoptee later seeks to return the dog. If, within 30 days of adoption, a licensed veterinarian determines that your dog has a congenital or hereditary defect which adversely affects the animal’s health or that your dog died from a congenital or hereditary defect, you have the same option as outlined above. You must notify the owner of the examining veterinarian’s name, address & phone number within 2 days of the vet’s certification of your dog’s illness. Failure to notify the owner within 2 business days will result in forfeiture of rights.